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Complimentary Beauty Services at DFS Galleria

*Sponsored Beauty Services Review

Complimentary Beauty Services?  Say whaaaat!?  Yeap!  All services provided at the Beauty Concierge is complimentary. DFS Galleria Singapore, the world's leading luxury travel retailer, is the first ever to introduce Beauty Concierge in Singapore.  The complimentary beauty services are designed to provide a highly personalised  experience for customers to enjoy premium beauty treatments in privacy.  

Beauty Concierge ensures that customers receive the ultimate in personal attention and signature services performed by highly trained specialists in setting of relaxed luxury.  Their Beauty Specialists are highly trained in providing the following services:-
  • Personalised Skin Consultation
  • Signature Skin Treatments 
  • Therapeutic Hand Massages
  • Eyebrow Shaping
  • Makeovers (Including airbrush make up technology)
  • Makeup workshop and techniques.
You can pamper yourself with their luxurious complimentary beauty treatments using famous high-end brands such as Kiehl's, Lancome, Guerlain, Helena Rubeinstein, Jurlique, La Mer, Giorgio Armani, Estee Lauder, Clinique, Clarins, Bobbi Brown, Benefit, Biotherm, Christian Dior, M.A.C, Origins, SKII and many more. 

Ooh La la.....
Okay Beauties.  Let's jump in and learn more about Beauty Concierge!

The Lounge

A couple of days ago, I was invited by Beauty Concierge to try out their luxury beauty treatments and services at DFS Galleria Singapore.  Upon my arrival, I was greeted by Rachel, the Beauty Concierge Specialist and ushered into their intimate, private lounge with plush furnishings and soothing music, allows deep relaxation and a completely indulgent experience for its patrons. 

As I entered the tranquil environment, I could literally feel my stress melt away from my body and brain. 
Ooh La La... 

Beauty Treatment Session

Skin Analysis

Rachel, the Beauty Concierge Specialist, is very knowledgeable, professional and friendly. Before proceeding with the facial, Rachel used VISIA Skin Analysis to analyze my complexion.  

What is VISIA Skin Analysis?
VISIA Skin Analysis is an advanced multi-spectral imaging technology captures digital photos of the face and imperfections. Skin features are graded and analysis provides us with the comprehensive data needed for a rejuvenation plan and ongoing skin care program based on our specific complexion requirements.

Once my face have been mapped, the machine captured a multi-dimensional image of my face, then the results were generated and available for viewing. The machine analyzed 7 components of my skin: 

Spots - acne scars, pigmentation, freckles and vascular lesions.
Wrinkles- ridges, furrows, lines or creases in the skin, caused by unprotected exposure to the sun & others.
Texture - appearance of skin's surface or smoothness.
Pores  circular openings on the skin contain sabaceous or oil glands.
UV Spots - overexposure to the sun. 
Brown Spots - brown or dark patches on the skin caused by hyperpigmentation, melasma and freckles.
Porphyrins - bacteria in your pores that lead to acne. 

*Visia Skin Analysis provides percentile scores depict your ranking relative to others of the same age, gender and skin type.  It is best to have your skin score at higher number. (higher scores are better).

The Facial Treatment and The Lancome

After a careful and thorough skin analysis, Rachel helped me to choose the perfect facial and best product recommendations based on my skin type and condition. Next, Rachel told me to lie on the facial bed, covered me with towels and proceeded with a 20 mins facial using Visionnaire and Genifique by Lancome.

Yeap! They used these sets of Lancome high performance skin care products on my face. Here's a list of the recommended products:

Visionnair Lotion
The 1st Skincare with LR 2412 capable of fundamentally recreating a perfect skin.  Results proven on Asian skins to correct fine lines, pore and imperfections.  Optimal tolerance-even on the eye contour, to be used ideally with Genefique.

Visionnaire Emulsion
Visionnaire, an advanced skin corrector that correct your wrinkles/pores/unevenness.  The first advanced skin corrector with LR2412, a molecule designed to penetrate every layer of the skin for fundamental correction on wrinkles, pore and unevenness, perfect skin recreated. Moisturises skin so it is visibly smoothed and plumped with a radiant glow.

Visionnaire Serum
Lancome's first advanced skin corrector.  Wrinkles, pores and evenness. Much more than a wrinkle-corrector. On the surface, wrinkles and pores are visibly corrected; imperfections like signs of UV damage and acne marks appear diminished.  The result: One out of two women tempted by a cosmetic procedure decided to postpone it.

Genifique Youth Activating Concentrate
Lancome's first skincare that boosts the activity of genes1 and stimulates the production of youth proteins2. A true skincare innovation with 7 worldwide patents pending, Genifique is the foundation of every woman's skincare at any age or for any skin concern.

Genifique Eye Illuminating Youth Activating Concentrate
Lancome's new 360 degree eye contour transformation.  Lancome introduces its 1st eye-illuminating serum, engineered with a unique rotating and massaging applicator to reach even the most inaccessible eye areas. Experience a 360 degree eye contour transformation above and below the eyes for visible results. After 4 weeks of use, results show 78% of women thought that eye contour was visibly improved.

Galateis Douceure
Lancome's gentle cleanser, for normal to combination skin. Their light and milky creates a clean base in the morning and in the evening. It removes foundation, blusher, eye makeup and any other impurities from the day. Enriched with papaya and pineapple extract. It leaves skin feeling fresh, clean and supple. 

Sun Protection
UV Expert GN-Shield
Fluid High Potency Active Protection. Women who want to preserve their skin's quality. Protect their youth capital and limit photo-aging, with maximum protection. 
Upon application, complexion looks instantly flawless, visibly fairer and younger. 12 hours long, skin is protected from UVA and UVB rays. 100% of women showed a reduction of dark spots visibility and fairer skin.

Renergie Yeux Multi-Lift
Lancome's skincare duo works together to reduce the appearance of dark circles and under-eye bags. The eye contour looks more luminous and feels firmer Skin and fine lines around the eye appear smoother.

About the Facial
The facial started by removing makeup and deep cleansing my skin followed by slathering and rubbing the recommended products on my face. Plus a face and eye massage to improve blood circulation and encourage relaxation. It was so relaxing and I almost fell asleep! I must say that Rachel has magic hands and truly excellent beauty specialist.

The Makeup Touch-Up

I opted to have a quick makeup touch-up after facial. Nope! I can't bear to walk around Orchard Road with naked face, period. 

Rachel, the Beauty Concierge Specialist did a quick makeup touch-up for me. I don't have to tell her what's my favorite lipstick or eyeshadow color. Guess what! She helped me to pick the right make-up colors for my eyes, skin and lips. 

Rachel used the latest Giorgio Armani Maestro fusion makeup on my face. Alright let me tell y'all, this good gal is an uh-mazing lightweight and gives you a smooth and natural finish. I'm in love with this baby, oh yeah.  I'm going to grab it when my current one runs out and stay tuned for the full review soon!

My Honest Opinion & 

The Services

My Honest Opinion

I would like to thank Zann, the Consumer Marketing Manager for inviting me to experience the luxury beauty services at Beauty Concierge. I had a truly uh-mazing experience! Rachel is incredibly professional, friendly, attentive to detail and knowledgeable in every way. She gave me honest/practical advice and tips on how to take good care my skin. 

If you ask me whether I will revisit Beauty Concierge, my answer is YES! Definitely gonna revisit Beauty Concierge for another session on different sets of services. I would highly recommend everyone to try and experience their luxury beauty services.

The Services

Skin Analysis

Performed with Complexion Analysis
Advanced multi-spectral imaging technology captures digital photos of the face and measure wrinkles, evenness, pores and pigmentation. Skin features are graded and analysis provides you with the comprehensive data needed for a rejuvenation plan and ongoing skin care program based on your specific complexion requirements.

Skin Treatment

Moisturizing Facial (20 Mins)
Ideal for dehydrated or dry skin that requires a boost of instant and long lasting moisture. Leaves skin dewy and glowing.

Anti-Aging Facial (20 Mins)
Revitalizing treatment that improves skin tone, tightens pores, reduces the appearance of fine lines and wrinkles and increases collagen production to reveal younger, healthier-looking skin.

Whitening Facial (20 Mins)
Brightening treatment that reduces hyper-pigmentation for skin that's soft, even-toned, lightened and luminous.

Rejuvenating Eye Treatment (15 Mins)
Rejuvenating eye treatment to reduce dark eye circles and eye-bags, diminish signs of fine lines and eye contours will look smoother and firmer.


Hand Massage (20 Mins)
A luxurious hand massage using the client's favorite hand cream/treatment product.


Makeup Touch-Up (15 Mins)
A quick makeup touch-up to stay flawless looking from day to night. A glamorous refresh for client's on the go.

Full Makeover (45 Mins)
From soft and sophisticated to total glamour. A full makeover application for any occasion, performed by a professional makeup artist.

Group Makeup Lesson (60 Mins)
A step-by-step makeup lesson/workshop for clients to learn expert application tips and tricks from a professional. (Maximum of 5 people per group).

Airbrush Makeup (15 Mins)
High definition makeup application that looks flawless, lightweight and natural from every angle and up close.

Eyebrow Shaping (20-30 Mins)
Expertly shaped, beautifully balanced, finely defined brows designed to perfectly fit your features and face.

Personalized Service

Personal Beauty Shopper/Concierge
Includes professional skin and makeup analysis followed by a personalized shopping experience in the beauty world.

Events and Workshops
Ask the DFS Beauty Concierge about their schedule of upcoming beauty events, makeup demonstrations and new product launches.

Custom Engraving Service (15 Mins)
Personalize a bottle of fragrance, lipstick or selected beauty products with a custom-engraved name or special message.

As mentioned earlier, all services are complimentary and all you have to do is to make a prior appointment with Beauty Concierge either via -
email : or
 phone : +65 6229 8107
Limited to two services per appointment as the space is dedicated to serving only one customer at any point in time.

DFS Galleria Singapore
25 Scotts Road
Singapore 228220

Opening Hours
10:00 - 22:00 (Sun to Thur)
10:00 - 22:30 (Fri & Sat)


Disclaimer: I was invited to have complimentary beauty treatments and services offered courtesy by DFS Beauty Concierge and said brands. I am neither affiliated with DFS Beauty Concierge nor said brands and not getting paid for this post. Images above were taken by me unless otherwise stated.


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